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Insurance

At OnSite Physio, we take professional responsibility, workplace safety, and clinical governance seriously. As a mobile physiotherapy provider operating within trade, construction, industrial, and blue-collar environments, we maintain comprehensive insurance coverage to protect our clients, partner businesses, and our practitioners.
 
Below is an overview of the insurance policies supporting our operations.

Professional Indemnity Insurance
Professional Indemnity Insurance protects OnSite Physio in the event that a client alleges our professional advice, assessment, or treatment caused injury, harm, or financial loss.
As registered physiotherapists, we provide clinical services that involve assessment, diagnosis, treatment planning, rehabilitation programming, and return-to-work guidance. This insurance ensures we are protected should any claim arise relating to:

  • Alleged negligence

  • Errors or omissions in clinical advice

  • Injury claimed to have resulted from treatment

  • Disputes regarding professional recommendations

Professional Indemnity Insurance covers legal defence costs, investigation expenses, and settlement costs where applicable.
This ensures our clients and corporate partners can engage our services with confidence, knowing we operate within regulated professional standards and are appropriately protected.
 
Public Liability Insurance
Public Liability Insurance protects OnSite Physio if a third party suffers injury or property damage as a result of our business activities.
Because we operate on-site within workplaces — including construction sites, workshops, warehouses, and industrial environments — this cover is essential.
This insurance may respond in situations such as:

  • A client slipping or tripping during an on-site consultation

  • A third party being injured due to equipment setup

  • Accidental damage to tools, machinery, or workplace property

  • Injury occurring during a workplace treatment session

Public Liability Insurance covers compensation claims, legal costs, and property damage claims where liability arises.
This ensures that both individual clients and host workplaces are protected while we deliver services within their environment.
 
Business Pack Insurance
OnSite Physio also maintains comprehensive Business Pack Insurance to protect the broader operations of our company.
Depending on policy structure, this may include:
 
Property & Business Contents Cover
Protection for treatment equipment, portable plinths, rehabilitation tools, assessment devices, office equipment, and electronic devices used in the delivery of our services.
 
Equipment & Tools Cover
Specific protection for professional equipment transported between worksites as part of our mobile service model.
 
Business Interruption Insurance
Provides financial protection if OnSite Physio is temporarily unable to operate due to an insured event such as fire, theft, or significant property damage.
This helps ensure service continuity and operational stability.
 
Theft Cover
Protection against loss of business equipment or contents due to theft, including portable equipment used in mobile settings (subject to policy terms).
 
Optional Coverage
Depending on insurer arrangements, additional coverage may include:

  • Cyber liability protection

  • Goods in transit cover

  • Portable electronic equipment cover

  • Additional business risk extensions

 
Our Commitment to Safety & Professional Standards
By maintaining Professional Indemnity, Public Liability, and Business Pack Insurance, OnSite Physio demonstrates its commitment to:

  • Clinical accountability

  • Workplace safety

  • Industry compliance

  • Risk management

  • Professional integrity

 
We are structured not only to provide convenient and high-performance physiotherapy services to blue-collar industries, but to operate with the professionalism and protection expected by large organisations and industrial partners.

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